Hardware setup

Watch our YouTube setup video or follow the instructions below!

visit our channel!

Android device

Follow the Samsung setup wizard to setup your tablet and connect to the internet via Wi-Fi or turn on mobile data if you have an LTE tablet. Once setup is complete turn on Bluetooth. Download the Saledock POS app from the Play Store.

Star mPOP all-in-one

What's in the box? The mPOP combined printer and cash drawer, tablet stand, sample paper roll, power cable and mount bracket.

• First add the paper roll, push the receipt section on the left to pop open the paper drawer
• Pull the drawer open and insert the paper roll
• Bring one end of the paper roll towards the receipt cutter and close the drawer ensuring the end of the roll is fed through the cutter
• Second, connect the power cable to the mPOP, the port is located beneath the mPOP
• Ensure the power cable is plugged into the power outlet
• Press the power switch located on the lower left of the mPOP to turn the mPOP on
• A blue LED on top of the mPOP indicates that the power is on, a red LED to the right of it indicates a paper jam, paper is empty or the paper drawer is open

• On the Android device turn on Bluetooth
• View the full list of Bluetooth devices and tap Star mPOP-xxxxx (x = Device name endings differ)
• The Android device and the mPOP will pair, once paired the mPOP will appear under the paired devices section

If you are having issues printing or setting the printer as the active printer in the Saledock POS app please following the instructions below:

• Turn OFF the mPOP power
• Insert a pen with a small tip or similar item and press the reset switch located to the left of the USB ports located beneath the mPOP
• At the same time, press the power switch located on the lower left of the mPOP. Keep pressing it without releasing the switch
• The power and warning LED's will flash once initialisation has started. Once the flashing starts release the reset button
• Initialisation is complete once only the power LED is on and not flashing
• Ensure the mPOP is paired with the Android device
• Ensure the mPOP is not paired to any other device
• Restart the Saledock app and set the mPOP as the active printer

Star mPOP barcode scanner

What's in the box? The mPOP scanner, stand, screws and sticky pad. Assemble the stand and attach the stand to your counter top using the screws or sticky pads provided. Insert the scanner USB cable into any Standard USB port located beneath the mPOP. The scanner beeps and a blue LED is briefly shown on the top of the scanner after each successful scan.

Next steps

Once all devices are connected and the Saledock app is installed on the device you are ready to use the Saledock POS app. Visit the POS help centre to get started. You will need to specify your active printer and scanner within the app, please follow the Printers and scanners guidance.

Watch our YouTube setup video or follow the instructions below!

visit our channel!

Android device

Please follow the tablet setup instructions described in the mPOP bundle above.

Star mC-Print2 receipt printer

What's in the box? The mC-Print2, AC adapter, power cable, USB cable, paper roll, safety instructions, flyer and easy setup guide. The mC-Print2 works with Saledock via USB, LAN and Bluetooth.

• First add the paper roll, pull the lever on the top right of the printer
• Open the printer cover and insert the paper roll
• Bring one end of the paper roll towards the receipt cutter and close the cover ensuring the end of the roll is fed through the cutter
• Second, connect the power cable to the AC adapter and plug the cable connector into the far right port on the rear of the printer
• Ensure the power cable is plugged into the power outlet
• Hold down the power button located on the lower front of the printer until a blue LED is displayed

For detailed guidance please view the Star Turn On/Off Power, Paper Setup and Paper Jam user manuals.

• On the Android device turn on Bluetooth
• View the full list of Bluetooth devices and tap mc-Print2-xxxxx (x = Device name endings differ)
• The Android device and the printer will pair, once paired the printer will appear under the paired devices section
• Once paired with the Android device, the Bluetooth LED will be a solid blue

• Important:When connecting via USB to a tablet you'll require a USB adapter that matches the tablet port
• Connect the adapter to the USB end of the cable then connect the other end to the tablet
• Connect the USB Type-B (printer-side plug) into the port second from the left on the rear of the printer
• Allow the printer to access the tablet and/or Saledock POS app when prompted. You are now connected
• Unlike the Bluetooth and LAN connection, a USB connection does not have a dedicated LED

For further instructions please view the Star Connect USB cable guidance and scroll down to the Android section.

• You will require a LAN cable which not included when purchasing the printer
• Connect the LAN cable connector into the far left port on the rear of the printer
• Connect the other end of the cable to the router, hub or other LAN device
• Once connected to a LAN device that is powered on, the LAN LED will be a solid green

For further instructions please view the Star Connect LAN cable guidance.

If you are having issues printing or setting the printer as the active printer in the Saledock POS app please following the instructions below:

• Turn OFF the printer power
• Insert a pen with a small tip or similar item and press the reset switch located to the left of the LAN port on the rear of the printer
• At the same time, press and release the power button located on the front right of the printer
• Hold down the reset switch until the network LED starts flashing green. There are 3 LED's located on the front of the printer, the centre is the network LED
• Press the feed button located to the left of the power button
• Select the type of communication to initialise* by keep pressing the feed button, press and hold the feed button to initialise.
• *The 3 LEDs indicate the communication type: Centre flashing LED = LAN, right flashing LED = Bluetooth, centre and right flashing LEDs = LAN and Bluetooth
• Repeat the Bluetooth or LAN connection steps before setting the printer as the active printer in the Saledock POS app

For detailed guidance please view the Star Initialise Communication Settings and LED Display user manuals.

Star mC-Print3 receipt printer

What's in the box? The mC-Print3, AC adapter, power cable, USB cable, paper roll, safety instructions, flyer and easy setup guide. The mC-Print3 works with Saledock via USB, LAN and Bluetooth. The mC-Print3 prints 80mm wide receipts and is a faster alternative to the mC-Print 2.

• First add the paper roll, pull the lever on the top right of the printer
• Open the printer cover and insert the paper roll
• Bring one end of the paper roll towards the receipt cutter and close the cover ensuring the end of the roll is fed through the cutter
• Second, on the rear of the printer remove the cover. Place your nails into the gaps in the left and right side of the cover to remove it - Visual reference
• Connect the power cable to the AC adapter and plug the cable connector into the far right port on the rear of the printer - Visual reference
• Ensure the power cable is plugged into the power outlet
• Hold down the power button located on the upper right of the printer until a blue LED is displayed

For detailed guidance please view the Star Turn On/Off Power, Paper Setup and Paper Jam user manuals.

• On the Android device turn on Bluetooth
• View the full list of Bluetooth devices and tap mc-Print3-xxxxx (x = Device name endings differ)
• The Android device and the printer will pair, once paired the printer will appear under the paired devices section
• Once paired with the Android device, the Bluetooth LED will be a solid blue

• A USB-C to USB-C cable is included. You'll require an adapter if your tablet device does not have a USB-C port
• Connect one end of the USB-C cable into the port second from the left on the rear of the printer
• Connect the other end of the USB-C to the tablet device
• Allow the printer to access the tablet and/or Saledock POS app when prompted. You are now connected
• Unlike the Bluetooth and LAN connection, a USB connection does not have a dedicated LED

For further instructions please view the Star Connect USB cable guidance and scroll down to the Connecting a host device equipped with USB-C section.

• You will require a LAN cable which not included when purchasing the printer
• Connect the LAN cable connector into the far left port on the rear of the printer
• Connect the other end of the cable to the router, hub or other LAN device
• Once connected to a LAN device that is powered on, the LAN LED will be a solid green

For further instructions please view the Star Connect LAN cable guidance.

If you are having issues printing or setting the printer as the active printer in the Saledock POS app please following the instructions below:

• Turn OFF the printer power
• Insert a pen with a small tip or similar item and press the reset switch located above the ports on the rear of the printer
• At the same time, press and release the power button located on the front right of the printer
• Hold down the reset switch until the network LED starts flashing green. There are 3 LED's located on the front of the printer, the centre is the network LED
• Press the feed button located to the left of the power button
• Select the type of communication to initialise* by keep pressing the feed button, press and hold the feed button to initialise.
• *The 3 LEDs indicate the communication type: Centre flashing LED = LAN, right flashing LED = Bluetooth, centre and right flashing LEDs = LAN and Bluetooth
• Repeat the Bluetooth or LAN connection steps before setting the printer as the active printer in the Saledock POS app

For detailed guidance please view the Star Initialise Communication Settings and LED Display user manuals.

Star CB2002 cash drawer

What's in the box? The cash drawer and 2 drawer keys. Plug the RJ11 interface into the RJ11 port located to the left of the power port of the printer.

Next steps

Once all devices are connected and the Saledock app is installed on the device you are ready to use the Saledock POS app. Visit the POS help centre to get started. You will need to specify your active printer and scanner within the app, please follow the Printers and scanners guidance.

Android device

Please follow the tablet setup instructions described in the mPOP bundle above.

Socket Mobile SocketScan S700 1D scanner

What's in the box? The SocketScan S700 1D scanner, charging cable, wriststrap and getting started leaflet. This scanner is compatible with all our bundles, the setup processes is the same for all devices.

• Connect the scanner to the charging cable and charge the device. The scanner must be charged for 8 hours prior to first use
• Follow the instructions on the getting started leaflet. A companion app is required to connect the scanner to the tablet, the scanner will NOT work without it.
• Download the Socket Mobile Companion app from the Play Store. Open the app and register the device, follow the instructions within the app. You will be asked to scan a barcode, if you have issues scanning the barcode on the screen please open the getting started leaflet and scan the Android barcode, this is the 3rd barcode in the list. The app will then try and connect to the scanner
• The companion app will run in the background to enable the device to successfully scan barcodes
• On the scanner there are 3 LED's: the left displays a green LED to indicate the scanner is on, the middle displays a green LED if a scan is successful or red if unsuccessful. The right displays Bluetooth connectivity, a flashing blue LED indicates the scanner trying the connect to Bluetooth, a solid blue LED indicates that the scanner is connected via Bluetooth

If you are having issues scanning or setting the scanner as the active scanner in the Saledock POS app please following the instructions below:

• Ensure the scanner is not connected to any other device
• Open the companion app and tap the added scanner
• If the scanner is connected, tap the scanner tile on the My devices view to view the scanner information and perform a test scan
• Tap the Device issues? button to view a detailed troubleshooting guide on common issues
• If the scanner has previously been connected but is not connected a Reconfigure button will be displayed, tap the button to follow the setup process again
• If the reconnection fails scroll to the bottom of the page, tap Remove device and scan the factory reset barcode located in the getting started leaflet
• Within the companion app follow the instruction to add a new device again
• Upon successful connection to the companion app restart the Saledock POS app and set the scanner as the active scanner within the Settings view of the Saledock POS app

Next steps

Once the scanner is setup and the Saledock app is installed on the device you are ready to use the Saledock POS app. Visit the POS help centre to get started. You will need to specify your active printer and scanner within the app, please follow the Printers and scanners guidance.