Stock control app help centre


Learn how to perform a stock take, write-off stock and check in/out stock using the stock control app.

Getting started

Create an account

To get started sign up for a Saledock account, this will give you access to the Saledock back office, POS app and stock control app. Your default PIN is 0000, you can change this from the back office when you login.

Additional staff accounts for your POS app and stock control app are created from the Saledock back office. Guidance on how to setup POS PINs for all user types can be found in the back office help guide under the Getting started section.

Download the app

To get started download the Saledock Stock Control app from the Google Play Store or Sunmi Store. You'll require a Saledock account to login to the Stock control app. The Stock control app is not available on the Basic Plan.

Login

Upon initial login you will be asked to login using your back office account details, this links the back office to your Stock Control app on that device. Next, select the store, where you'll use the device. This process is a one-time occurrence unless you uninstall then re-install the Stock Control app.

To login tap the circular profile tile, each contains the users initials. The default PIN for the admin user created is 0000 although we recommend you change this upon account creation. If you've already changed your PIN from the back office please use that PIN, it is the same PIN used for your POS app too. We recommend each member of staff has their own account with PIN access for security and accountability purposes.

Connect a scanner

As with the POS app you'll be able to connect a scanner to the app. Ensure any Bluetooth scanners are paired with your device before connecting the scanner to the Stock Control app. Go to the settings view and a list of all available scanners wil be displayed. Swipe down to refresh the view. Tap the scanner you wish to connect to the app and you are ready to go!

Scan mode

There a 3 ways scan/add products within the app: 1, Search for and tap a product tile. 2, Use a barcode scanner to scan a product. 3, Use the built in camera on your device. If using search, find and tap a product tile, a control will be displayed allowing you to enter the relevant stock infomation for that product. If using a barcode scanner, you'll see the following depending on your chosen scan mode:

  • Manual scan - A control will display the product information, quantity expected and an input field allowing you to enter the total number you have in stock.
  • Scan and go - Once you've scanned a product, the product quantity will be automatically updated by one each time the product barcode is scanned.

If using the built in camera to scan barcodes tap the icon in the top right to launch the camera control. Hover the camera over the barcode, once a barcode is recognised a snapshot image of the barcode will be taken. The camera will re-activated once the product quantity has been updated, enabling you to scan the next barcode.

To enable scan and go mode, go to Settings and enable the scan and go toggle. The scan and go mode is only available on the stock take feature.

Perform stock take

Full and partial stock takes are created in advance using the back office. Please refer to the Create stock take section within the Back Office Stock help centre.

Stock take list

Login to the stock control app. On the dashboard, a tile will display the number of stock takes to be completed. Tap the tile to view a list of all the stock takes. Each stock take tile will display an icon; either representing a full stock take or representing a partial stock take. The tile will also display the Stock take name, Assigned to, Due date and Status. Search for a stock take by name or assigned to or filter by status by tapping the icon in the top right then selecting a status. Tap a stock take to begin the count, you'll be asked to confirm that you wish to begin the stock take. Once a stock take is completed and submitted the stock take tile will remain for 7 days where it can not be edited.

Perform a stock take

When viewing a stock take all products within the stock take are listed. Each product tile displays the Product image, Product name, Colour variant and Size variant. Tap to Exclude the product from the count. Search for a product by product name or tap the icon in the top right to filter the products by Category A-Z, Category Z-A, Brand A-Z and Brand Z-A.

On a mobile/portrait tablet, 2 tabs are displayed on the stock take page; Counted and Uncounted. Once a product has been counted it will be displayed in the Counted tab. A badge is shown on each tab indicating the number of products within each tab.

On a landscape tablet, the view is split into 2/3 and 1/3. The 2/3 section on the left lists all the products to be counted. The 1/3 on the right displays the most recently counted products.

Review and submit stock take

Once all the products have been counted, tap the button in the top right and select Review or Abandon. The layout for tablet and mobile is the same for this view. 3 tabs are displayed on the review page; Unmatched, Matched and Excluded. Tap each tab to view the products within tab. A badge is shown on each tab indicating the number of products within each tab. The product tiles display the Product image, Product name, Colour variant, Size variant and Total counted in a "1/0" format. The first number being the total counted and the second being the total expected. Tap to Exclude the product from the count or Recount to recount the quantity.

Search for a product by product name only. Once you've reviewed the stock take and ready to submit, tap in the top right then tap Submit. You'll be asked to confirm the submission, the confirmation dialog will inform you of any uncounted products allowing you to cancel the submission and finish the count. If a product has been sold since the stock take began you'll also be notified and given the option to cancel submission and re-check your stock levels. You may need to re-check your stock levels as items may have been sold online but the order has yet to be picked. Once the stock take has been submitted it will no longer be editable, the product counts of any excluded products will not be updated.

The stock take data can be reviewed from the back office. Please refer to the Review stock take section within the Back Office Stock help centre.

Purchase order

Purchase orders are created in advance using the back office. Please refer to the Create purchase order section within the Back Office Stock help centre.

Purchase order list

Login to the stock control app. On the dashboard, a tile will display the number of open purchase orders. Tap the tile to view a list of all open purchase orders. Each tile will display the Purchase order number, Supplier, Date due and Order value. Search for a purchase order by the order number. Tap a purchase order to receive goods against the order.

Receive a purchase order

When viewing a purchase order, all products within the order are listed. Each product tile displays the Product image, Product name, Colour variant, Size variant, Status and Quantity ordered. Search for a product by product name.

On a mobile/portrait tablet, 2 tabs are displayed on the purchase order page; Counted and Uncounted. Once a product has been scanned it will be displayed in the Counted tab. A badge is shown on each tab indicating the number of products within each tab. On the Counted page the product tiles will be displayed in a "1/0" format. The quantity received against the quantity ordered.

On a landscape tablet, the view is split into 2/3 and 1/3. The 2/3 section on the left lists all the products to be counted. The 1/3 on the right displays the most recently counted products.

Submit to back office

Once goods received have been counted, tap the button in the top right and select Submit. If products are displayed in the Uncounted tab, a dialogue will notify you, and ask if you wish to continue the submission. If all products are in the Counted tab, you'll be asked to confirm the submission. Once submitted, the purchase order will no longer be available in the stock control app, and the stock levels will be automatically updated.

The purchase order data can be reviewed from the back office. Purchase orders can also be managed from the back office. Please refer to the Manage purchase order section within the Back Office Stock help centre.

Check stock in/out

Stock levels are automatically updated after every sale, and checking stock in can be recorded using purchase orders. However, if you need to manually check stock in/out please use this feature.

On the dashboard, tap the Stock in/out tile. Search for a product or scan a barcode to add the product. Enter the quantity you wish to check in or out (either a positive or negative number), the stock on hand quantity is displayed for reference. Tap the Update button and the stock levels will be automatically updated.

The stock in/out record will be available in the Back office within the Stock movements list. A stock check in/out can also be managed from the back office. Please refer to the Check in stock section within the Back Office Stock help centre.

Write-off stock

On the dashboard, tap the Write-off stock tile. Search for a product or scan a barcode to add the product. Enter the quantity you wish to write-off then select a reason from the pre-defined list. Tap the Write-off button and the stock levels will be automatically updated.

The write-off record will be available in the Back office within the Stock movements list. A write-off can also be managed from the back office. Please refer to the Write-off section within the Back Office Stock help centre.

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