We're dedicated to your success
We'll guide you through onboarding every step of the way. From your first demo to go-live and support, we are here for you!
Book a demo
To get started book a demo! On our demo we'll explore the tools you need to empower your business and discuss:
- doneYour current processes and business needs
- doneHardware and integrated payment options
- doneOnline store options - designing a custom online store
Onboarding
Once you've chosen a plan we'll help get you started by offering one-on-one onboarding and training sessions!
- doneConfiguration of settings, tax rates and user setup
- doneStore, register and receipt template setup
- doneCreate example products and customers
- doneWe'll perform a data integrity check before go-live
If you've selected an annual Pro or Advanced plan, we'll migrate customers and up to 1000 product SKU's from your old system and ensure your data is correct. For businesses with multiple stores and a large inventory we can offer bespoke setup and migration services for a one-off fee.
Support
Our approach is simple, we love Saledock and we want you to succeed! We take pride in our customer service and our Yorkshire based team are on hand to help. We provide round-the-clock support by phone, email and live chat.
- doneVisit our help centre for detailed guidance
- doneCan't find what you need in the help centre? Email us or message on live chat
- donePrefer to chat? Request a callback or call the team on 01904 405989
Installation
Once your hardware arrives follow our hardware setup instructions in the help centre. Follow step by step written instructions or watch our setup videos.
If you have any issues please just drop us an email or call our support team on 01904 405 989 and we'll get you up and running in no time. We can also offer on-site installation for a one-off fee.
Buy hardwareTalk to our team
Let's arrange a call to discuss your business needs and setup a bespoke demo tailored to your business!
Talk to our teamStart your free trial
Start your 14 day free trial today and explore all the tools and benefits that Saledock can offer you!
start free trial