We're dedicated to your success
We'll guide you through onboarding every step of the way. From your first demo to go-live and support, we are here for you!
Book a demo
To get started either sign up for a 14 day free trial or book a demo! On our demo we'll explore Saledock features and discuss:
- doneYour current processes and business needs
- doneHardware and integrated payment options
- doneOnline store options - designing a custom online store
Onboarding
Once you've chosen a plan we'll guide you through the setup process to get you started!
- doneConfiguration of settings, tax rates and user setup
- doneStore, register and receipt template setup
- doneCreate example products and customers
- doneWe'll perform a data integrity check before go-live
If you've selected an annual Pro or Advanced plan, we'll migrate customers and up to 1000 product SKU's from your old system and ensure your data is correct. For businesses with multiple stores and a large inventory we can offer bespoke setup and migration services for a one-off fee.
Support
Our approach is simple, we love Saledock and we want you to succeed! We take pride in our customer service and our Yorkshire based team are on hand to help. We provide round-the-clock support by phone, email and live chat.
- doneVisit our help centre for detailed guidance
- doneIf you can't find what you need in the help centre email us directly
- doneWe'll happily answer support enquiries on live chat and Facebook Messenger too
- donePrefer to chat? Request a callback or call the team on 01904 405989
Installation
Once your hardware arrives follow our hardware setup instructions in the help centre. Follow step by step written instructions or watch our setup videos.
If you have any issues please just drop us an email or call our support team on 01904 405 989 and we'll get you up and running in no time. Please provide your name, registered email address, phone number, a description of the issue and a list of the hardware you purchased.
Start your free trial
Start your free trial today and explore all the tools Saledock can offer you!
Start free trial